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recall

Basis Peak Intel Recall Overheating Shutdown Shutter Mandatory Burn Blister
Business, Watches, Wearable Technology

Intel Recalls All Basis Peak Smartwatches And Shutters Brand

Basis Peak Intel Recall Overheating Shutdown Shutter Mandatory Burn Blister

When the Basis Peak was released in the fall of 2014, it was one of the most appealing wearables on the market. Straddling the line between smartwatch and fitness tracker, the Peak was a comparative steal at $200. The device was able to receive notifications and alert you to phone calls, texts, and emails in addition to tracking your movement, sleep, and heart rate. But with the looming threat of the Apple Watch and a ton of competing products hitting the market at the same time, the Basis Peak had a tough time find an audience. But apparently that was the least of its issues.

Intel, who purchased Peak in mid-2014, has announced a full recall of all Basis Peak watches and accessories. It came to light in June that users were reporting the wearable would overheat and cause burns and blisters. At the time, Intel advised owners that a firmware update to address the issue would be released eminently and to abstain from using the device until then. With yesterday’s recall announcement, Intel released a statement that a software fix could not be found without crippling the device. The chip-maker is providing a full refund for all eligible products returned. To emphasize that this is a mandatory recall, Intel is shutting down all Basis services and servers by the end of the year. Intel is making it clear, if you have a Basis Peak, it will be bricked without the servers.  

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LG Watch Urbane 2nd Edition 2 LTE Android Wear
Watches

LG Pulls LTE Equipped Watch Urbane 2 From Retail

LG Watch Urbane 2nd Edition 2 LTE Android Wear

With Android Wear just being updated to support smartwatches with integrated LTE and allow for the carriers’ new number sharing ability, it seemed that everything was primed and set for the launch of the LG Watch Urbane 2nd Edition. In fact, AT&T began selling the wearable last Friday and Verizon was planning to launch sales today. Well that was the plan at least; LG has pulled the device from all retail stores and has instructed AT&T to offer purchasers a full refund. It is not clear what the issue is, but it must be serious to prompt such a large reshuffle at launch. All LG is disclosing is that there is “a hardware issue which affects the day-to-day functionality of the device.”

There is no word on when the Watch Urbane 2nd Edition might return to the market and it is entirely possible that LG might scrap the watch all together. This is a big blow to customers looking for a smartwatch that sheds the usually-required Bluetooth connection. Not only is the LG smartwatch the first Android Wear device with a built in cellular connection, there are no rumors of any manufacturer releasing a similar Android based wearable. From a quality standpoint, it is surprising that such a serious issue was found so late. Surely the device had been strenuously tested to identify any problems before LG began shipping tens of thousands of units to stores. If it is truly a “day-to-day” issue, how could it not have been caught? Certainly makes us think that LG hastily rushed the Watch Urbane 2 out the door just to make it to market for the holidays.

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